This Privacy Policy explains how Trn.AI ("we", "us", "our") collects, uses, and shares your personal information when you access or use our mobile application ("App") available on the App Store and any related services (collectively, "Services"). Trn.AI is the data controller for the purposes of this Privacy Policy unless otherwise stated.
1. Scope
This Privacy Policy applies to personal information processed by us in connection with the Services including via the mobile application, website and any offline interactions.
2. Personal Information We Collect
A. Information You Provide Directly
When you register for an account, fill in your profile, ask questions via the AI-coach, provide health/fitness/training data, contact support or participate in surveys, we may collect:
- • Profile data (name, email address, avatar, fitness goals, body metrics)
- • Health or workout data you voluntarily provide
- • Payment/billing information via the App Store
- • Communications with us (support requests, feedback)
- • Survey responses, event participation or job applications
B. Information Collected Automatically
When you use the Services we may collect automatically:
- • Device information (model, operating system, unique device identifiers, advertising identifiers)
- • Usage data (pages visited, features used, session durations)
- • IP address, timezone, mobile carrier, general location derived from IP
- • Cookies/pixel tags/local storage for analytics and functionality
C. Information from Other Sources
We may receive information about you from third-party services, such as the App Store, login services, or social networks.
3. How We Use Your Information
We use your information for the following purposes:
- • To provide our Services: managing your account, personalising training sessions, answering your questions via the AI-coach, processing payments, customer support.
- • For administrative purposes: fraud prevention, security, operations, research & development, quality improvement.
- • For marketing and advertising: with your consent where required; note that we will not use sensitive health/fitness data for interest-based advertising unless permitted by law.
- • Other purposes: where you ask us to, or we otherwise have your consent.
4. How We Disclose Your Information
We may share your information with the following categories of third parties:
- • Service providers (hosting, payments, support, analytics)
- • Business partners with whom we jointly offer services
- • Advertising/marketing partners (where permitted)
- • Legal/regulatory authorities, or in connection with a business sale, merger or asset transfer
5. Your Privacy Choices and Rights
Depending on your jurisdiction you may have rights such as:
- • Accessing and obtaining a copy of your personal information
- • Requesting correction, deletion or anonymisation of your personal information
- • Objecting to or restricting processing of your personal information
- • Withdrawing consent where that is the basis for processing
- • Receiving your personal information in a portable format
- • Opting out of certain marketing communications (emails, push notifications)
- • Disabling cookies/technologies (though some features may not work properly)
To exercise these rights, please contact us at privacy@trn.ai.
6. Security of Your Information
We take reasonable technical and organisational measures to safeguard your personal information. However, no system is completely secure and we cannot guarantee absolute security of your information.
7. International Data Transfers
Your personal data may be transferred to and stored in countries other than the one in which you reside. We will take steps to ensure an adequate level of protection for cross-border data transfers in accordance with applicable law.
8. Retention of Personal Information
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, resolve disputes and enforce our agreements.
9. Supplemental Notice for California Residents
If you are a California resident, under the California Consumer Privacy Act (CCPA) you have additional rights including the right to know the categories of personal information collected and whether it was disclosed for a business purpose.
10. Supplemental Notice for Nevada Residents
If you are a Nevada resident, you may opt-out of the "sale" of your personal information under Nevada law. Currently, we do not "sell" your personal information.
11. Children's Information
The Services are not directed to children under the age of 13 (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal information from children under that age. If we become aware that a child has provided us personal information in violation of applicable law, we will delete it and terminate that child's account.
12. Other Provisions
Our Services may contain links to third-party websites/applications not controlled by us. We encourage you to review their privacy policies as Trn.AI is not responsible for their practices.
If you reside in the EEA, UK, Switzerland or Brazil you have the right to lodge a complaint with the local supervisory authority if you believe our processing violates applicable law.
Changes to this Privacy Policy may occur; we will post changes on our website/app and indicate the "Last updated" date. Your continued use of the Services constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or your rights, please contact us at:
Trn.AI Privacy Team
Email: skymanrm@gmail.com
Response time: Within 5 business days